Anytime you want to notify a user of something important that happens in the bot you will want to add the notification widget. This widget allows you to send the following notifications:
- Push notifications to the mobile app
- Email notifications to one or more email addresses
- Mark as a Follow up in the Inbox
If you are doing a Follow up or a Push notification then you will need to choose the user from the drop down.
If you are choosing the Push notification or the email notification you can click the checkbox at the bottom to also mark this as a Follow up.
You can also add multiple notification widgets if you want to send an email and a push notification.