Chat Starters

11 articles

Website Chat Widget Input Trigger

STEP 1. Install Website Chat The first thing you want to do is choose which channel/s you want to support on your website chat widget: Facebook only , webchat only or OmniChat. If you have a Facebook…

Updated by Raquel Bartolome

Facebook DM Autoresponder (Page Welcomer)

Please check the article Facebook Input Triggers when using the New Automation Builder. We highly recommend using the new Automation Builder.. A Facebook DM (direct message) autoresponder (formerly k…

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FB Comment Guards

Comment Guards. Comment guards are another amazing tool from MobileMonkey. With comment guards you are able to capture leads for FREE! All you have to do is implement this on your Facebook posts and…

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SMS Keywords

This is a very powerful feature and one that you must implement in your strategy.. The first thing you have to do is choose a keyword by clicking on the blue button. From here you will want to build…

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SMS Popups

SMS Opt-in Popups. SMS Opt-ins are great for collecting phone numbers from people who visit your website. MobileMonkey makes it really easy to build really nice pop-ups. Popup Design. Here is where y…

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Share Links

Video Overview. You can create a link that you can share from any dialogue you have. You can share these links in SMS messages, emails, messenger and groups. Another great way to use share links is t…

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Landing Pages

Landing Pages are the easiest way to direct people from your website to interact with your page on Messenger. Create one of these and link to it from anywhere on your site, or even from an ad, and us…

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Facebook Opt-Ins

There are two basic HTML elements designed to bring your bot more traffic from outside sources. These elements are as follows: ​Send to Messenger Plugin This element gives you code to create a button…

Updated by Raquel Bartolome

Guide in Publishing Ads in the New Ads Manager

1. Create Ad Campaign in Facebook Ads Manager. Click on the +Create button.. Under 'Create New Campaign' tab, select Engagement if your goal is to start more conversations on a messaging app), choose…

Updated by Raquel Bartolome

Ice Breakers

Ice Breakers provide a way for users to start a conversation with a business with a list of frequently asked questions. Ice breakers are incompatible with the Get Started button. Therefore, your Face…

Updated by Raquel Bartolome

Audience Input Trigger

The Audience Input Trigger allows you to create an Audience based on these filters: Tags , Attributes , Platform or a combination of any filters, and enroll the Audience in a Re-engagement Automation…

Updated by Raquel Bartolome