Why can't I automate replies to Instagram Post Comments?
Updated July 6th: We will be temporarily disabling the Comment Reply Autoresponder feature for Instagram today within both InstaChamp and the MobileMonkey OmniChat® platfom due to restrictions from Instagram parent company Facebook.
Instagram Story Mention Autoresponders, Q&A/Keywords in Instagram DMs, and Instagram DM Autoresponders, along with all Facebook Messenger Autoresponders remain active. The only change is to automated private DM responses to comments on Instagram posts.
We know many of our users, like yourself, love the Instagram Comment Reply Autoresponder. We are making some updates to the feature per Facebook's request and it will be back in action within the next couple weeks.
Thanks for growing your Instagram business with MobileMonkey.