How Do I Add a User?
Adding a User
There are three different types of users you can add:
- Live Chat Agents may only access the MobileMonkey OmniChat Inbox for specified pages, and are unable to edit content or launch campaigns.
- Editors can access everything for specified pages within your company. They may edit content and launch campaigns.
- Company admins may access everything for all pages in your company. They may access billing and invite new users as well.
- Company editors can edit content and launch campaigns for all pages in your company, but may not invite new users or access billing
To add a user:
- Click on your account avatar at the top right hand corner & select "Users" :
- On the Users screen, click "Invite a user":
- Select the role and enter the user's email. Then choose which pages you want to grant the user access to:
- An email will be sent to that user with an invite link. Have the user click on the link in the email to sign up with MobileMonkey.
- If you would like to update the user role or delete user, use actions Edit or Delete: